Contact
Synapsium is built by Art-O Productions OPC Pvt Ltd, Bengaluru. We have been in the wedding industry for 10 years (since 2016) as Ginger Films.
Founder: Ojas Thekkekara. Write to him directly: ojas@gingerfilms.in
Email: ojas@gingerfilms.in
WhatsApp: +91 88896 63366
We reply within one working day.
Registered office: Om Chambers, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038
What to include
For payment or refund questions, send the Razorpay payment reference (it is on your receipt, and in the app under Settings (the gear icon at the top right) → Your account) and the Google account or WhatsApp number you paid with. For app problems, tell us what you tapped and what you expected — a screenshot helps.
Grievance Officer
Grievance Officer: Ojas Thekkekara, Director & Founder
Complaints about your data or about the app can be sent to our Grievance Officer at ojas@gingerfilms.in, with “Grievance” in the subject. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.