Privacy

Last updated 17 October 2026

This page explains what Art-O Productions OPC Pvt Ltd collects when you use Synapsium, and what we do with it. The short version: we collect as little as we can, your wedding plan is stored encrypted, only the people you invite can see it in the app, and we never sell your details.

What we collect

• When you sign in with Google: your name, email address and profile picture, as Google shares them. We use these to know who you are, to show your name to the family members you invite, and to email you about your account and any message you send us.
• When you sign in with WhatsApp: your phone number. We send a 6-digit sign-in code to that number through Meta’s WhatsApp Cloud API, and we store the number so we can sign you in again and show your name to the family members you invite.
• When you pay: payment is handled by Razorpay. We receive a payment reference, the amount, the date and whether it succeeded. We do not see or store your card, UPI or bank details.
• Your wedding plan: guests, events, budget, tasks and notes. Once you sign in and start your wedding — on the free plan or after paying — a copy is kept on our servers so your family can plan together and you can get it back on a new phone. The sample wedding stays on your phone only. It is stored encrypted (scrambled), never as plain text. The key that unlocks it is held by our server, not by your phone — which means we are technically able to open it. We only do that to fix a problem you have asked us to look at, or when the law requires it.
• Messages you send us: when you use “Write to us” or “Ask for a feature” in the app, we receive what you type, your name and email, the app version and your browser type. If you tick the box, we also receive your wedding’s reference number (not the plan itself). We use these only to reply and to improve the app.
• Phone reminders, only if you switch them on: we receive your phone’s notification address and the dates on which something in your plan starts or falls due. Never the names of jobs, guests or vendors — the words in a reminder are written on your phone itself. Switch reminders off and the address is deleted.
• Photos and files you add to the Vault stay on your phone. They are never uploaded.
• Error reports: if something breaks on a screen, the app sends us the error message, where in our code it happened, the app version and your browser type — never anything from your plan.
• Use counts: the days on which each person in a wedding saved changes, and how many times. Never what they changed. We use this to see whether the app is actually used.
• Technical records: our hosting providers (Cloudflare for the app’s server, BigRock for the website) keep standard server logs (IP address, browser type, time of request) for as long as their own policies set, to keep the service running and secure. Nothing from your plan is in them.

What is encrypted, and what is not

Stored encrypted (scrambled at rest, with a key our server holds): your wedding plan, and the RSVP replies guests send you.

Stored as ordinary records, not encrypted: your name, email, phone number and profile picture; the details a gift giver enters; the messages you send us and the features you ask for; poll questions and the names of the people who voted; the notification address of a phone that switched reminders on; the IP address and browser string saved with a payment; and our own admin access log.

The names and phone numbers of guests in a plan are entered by the couple and their family; we process them on the couple’s behalf, to run the app for them, and for nothing else.

Guests who reply through your RSVP link

If you share an RSVP link, the guests who open it see only your names, the date, the city and the event names. What they send — their family’s name, WhatsApp number if they give it, how many are coming, which events, food needs, whether they need a room and any note — is stored encrypted and is shown only to the people in your wedding who can see Guests. You decide whether to add it to your list. You can turn the link off at any time.

If you are a guest

Your name, phone number and food or room needs may be in a couple’s plan because they or their family typed them in, or because you replied through their RSVP link. To have them changed or removed, ask the couple. They can edit or delete you in the app at any time. If you would rather not ask them, write to ojas@gingerfilms.in and we will help. We never contact guests ourselves, and we never use guest details for anything other than running the couple’s plan.

Who in your family sees what

The person who started the wedding (and anyone they make an Admin) can choose, person by person, which parts of the plan each family member can open — for example keeping Money and Gifts to themselves. Our server enforces this: a part you have not been given is never sent to your phone.

Meta’s and ChatGPT’s ad tools — only if you allow them

We run ads on Facebook and Instagram, and on ChatGPT. To see whether those ads work, the app can use Meta’s ad measurement tool (the “Meta Pixel”, from Meta Platforms) and OpenAI’s ad measurement tool (for ChatGPT ads, from OpenAI). They only run if you tap “Allow” on the small bar at the bottom of the screen. If you tap “No thanks” or do nothing, neither is loaded and nothing is sent to Meta or OpenAI.

If you allow them, these events are sent to Meta and to OpenAI, and nothing else:

Neither Meta nor OpenAI ever sees your wedding plan, your guests, your budget or your notes. Meta sets its own cookie (_fbp) once you allow it; Meta’s use of that data is covered by Meta’s privacy policy, and OpenAI’s by OpenAI’s privacy policy.

To switch them off: Settings (the gear icon at the top right) → What we keep, and what we never touch → Ad measurement: Off. You can withdraw consent any time in Settings; nothing more is sent after that.

AI

Most of the app never uses AI. Where an AI helper exists, it only runs when you tap it, and the screen shows you exactly what will be sent before anything leaves your phone. Both helpers use Cloudflare Workers AI, which runs an open AI model for us. Nothing is kept after the answer comes back, and nothing is used to train anyone’s AI.

• Room helper (Guests → Rooms → “Ask AI to place a family”): sends what you typed, the names of the families still waiting for a room and how many people in each, and your hotel names, room numbers, floors and bed counts. Never phone numbers, food needs, budget or notes.
• Ask AI (Today): sends your question and a short summary of the plan that you can read first — tradition, dates, city, event names, how many guests and rooms (as numbers) and the names of open jobs. Never guest names, phone numbers, rupee amounts, notes or vendor details.

If we add another AI helper, it will work the same way and will be listed here before it is switched on.

What we do not do

• We do not sell, rent or share your details with advertisers, vendors or anyone else for marketing.
• We do not show ads inside the app.
• We do not look at your wedding plan, except to fix a problem you have asked us to look at, or when the law requires it.

Who helps us run the app

Sign-in providers (Google, and Meta’s WhatsApp Cloud API for the WhatsApp sign-in code), a payment provider (Razorpay), hosting providers, an AI service (Cloudflare Workers AI — only when you tap an AI helper), an email provider for the emails we send you, the push service built into your phone’s browser (Google, Apple or Mozilla) if you switch reminders on — it carries no content from your plan — and, only if you allow them, Meta’s and OpenAI’s (ChatGPT) ad measurement tools. Each handles only what its job needs.

Storage on your phone

The app keeps your plan and settings in your phone’s own browser storage, with a backup copy in the same browser, so it works offline and survives storage clean-ups. It does not use third-party cookies unless you allow the ad tools (above).

Your choices

• You can export your plan from the app at any time (Settings (the gear icon at the top right) → Your data is yours → Download my plan, and Guests → Download guest list).
• You can withdraw consent any time in Settings (the gear icon at the top right) → What we keep, and what we never touch.
• To delete your account and your wedding from our servers: Settings (the gear icon at the top right) → Your data is yours → Delete my account. Or email ojas@gingerfilms.in from the address you signed in with.
• To get a copy of what we hold about you, or to correct it, write to ojas@gingerfilms.in.
• If you are in the EU/UK you have extra rights under GDPR — write to us.

How long we keep things

• Your account and encrypted plan: until you delete them. Deleting your account removes your plan, its invites, RSVP replies, polls, reminders and sign-in records from our servers.
• A wedding started but never saved or paid for: deleted after 30 days.
• Being signed in: ends after 30 days without use, and after 180 days at most. Ended sign-ins are deleted every day.
• WhatsApp sign-in codes: deleted a day after they expire.
• Invite links: deleted once they expire (3 days for full access, 7 days for limited access).
• Gift orders that were never paid: deleted after 2 days.
• Phone reminder addresses: deleted when you switch reminders off, or after 7 failed deliveries.
• Error reports: only the most recent 2,000 are kept; older ones are deleted.
• Messages you send us, use counts and our admin access log: kept so we can follow up and keep the service safe; ask us and we will delete yours.
• Payment records: kept for as long as Indian tax and accounting law requires.

Age

The app is for adults planning a wedding. You must be 18 or older to buy it. We do not knowingly collect details from anyone under 18.

Complaints

See the Contact page for our Grievance Officer.

Changes

We may update this page from time to time; the date at the top shows the latest version.